LETTER TO ALL OUR CUSTOMERS
Together, we are facing a truly unprecedented situation. The global coronavirus pandemic is affecting all our families, our businesses, our communities, and our way of life. During this time, I wanted to reach out and update you on how we are approaching the situation at Quinton Insurance.
First and foremost, our hearts go out to anyone who’s been impacted by the virus, either directly or indirectly. Our thoughts are especially with those who are sick, to whom we extend our heartfelt wishes for a full recovery. And we are truly inspired by the selfless healthcare workers around the world who are on the front lines working tirelessly to care for people in need.
Second, at Quinton Insurance, we are focused on the health and safety of our employees, families, and communities.
All our employees are now working from home. With our highly talented team, this shift has been relatively smooth, and we continue to deliver the highest levels of performance, availability, and security.
We are also asking our teams to work with customers through digital channels as much as possible. We are postponing some of our in-person meetings while turning others into virtual meetings via Zoom.
Third, even as we deal with this pandemic, our entire team at Quinton Insurance remains laser-focused on your success. While all our businesses and our families are in uncharted territory, Quinton Insurance was built to handle moments like this, and our relentless commitment to your success is stronger than ever. Our company was founded on core values — trust, customer success, innovation, and equality — and our values are unwavering and continue to guide everything we do.
During this time, we are supporting our community through philanthropic donations to support our local communities where we live and work. We are also making some of our technology available for our customers as well as needed.
If you are aware of other opportunities for us to help others, please let me know personally at firstname.lastname@example.org.
We have amazing teams here at Quinton Insurance and we are here for you.
This moment reminds us that we are all connected like never before. We are called upon to be our best selves, with patience, understanding and compassion. On behalf of all of us at Quinton Insurance, we are committed to be your partner and persevering together in all the days and years ahead.
As we go forward, we will be sure to keep you updated, and know that we always value your questions, ideas, and feedback.
D. Gordon Quinton, President